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Rated 3.99/5 based on 963 customer reviews

I have had some issues that I've had to deal with through customer service, and I feel like they've really made some significant improvements since I first posted their number back in 2002.Most importantly, they now post their number on their site.I don't want to feel like I have to be a bitch to get good service; that's just nasty and it makes me feel gross.And why in the world should you have to spend any of your time and energy arguing with them when it's clearly their mistake?But I still get thousands and thousands of visitors to this site each month looking for these numbers.Maybe the path to finding their number is too hard.

But that rep is also feeling the effects of Amazon's decision. This page got a little write-up in the Austin Chronicle in December 2002. made an unauthorized charge of more than 0 to my credit card, and because I couldn't find a phone number, I had no way deal with this problem that needed immediate attention.

These are some new phone numbers provided by visitors to this page. More than 5000 people were here in November, and more than 4500 in October. (And if you haven't seen it yet, check out the article on Internet customer service in the 12/30/04 issue of the New York Times.

You'll have to log in.) Some other folks who have written about this site include U. News and World Report, The Austin Chronicle, PC Worldand Report on Record.

Reviewing your order I am troubled as it was a fairly severe technical issue which resulted in your being sent an extra graphics pad.

The order clearly shows that you ordered two, but just as clearly shows that we charged you for three, which is what we sent.

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